Refund Policy of TheCommonConsciousness
Last Updated: January 1, 2023
Thank you for dining with TheCommonConsciousness. If you are not entirely satisfied with your purchase, we're here to help. Our refund policy is designed to provide clarity and satisfaction for our customers while ensuring our ability to provide quality food and service.
Returns
You have 30 minutes to return an item from the time you received it. To be eligible for a return, your item must be uneaten, with substantial quantity left, and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at +39 06 1234 5678 or visit our website at thecommonconsciousness.sbs for more information.
Exceptions
Some items are not eligible for a return, such as gift cards, promotional items, and any custom-made items. Additionally, we cannot accept returns of any food item that has been altered from its original state, tampered with, or missing substantial quantity that could not be caused by error on our side, such as if a customer has consumed a significant portion of the meal.
Non-Returnable Items
Please note that we do not accept returns for poor personal taste preferences. We strive to provide detailed descriptions of our food items to guide your purchase decisions.
Damage or Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. Incorrect or missing items should be reported within 2 hours of receipt for a proper resolution to be considered.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at our address Pizzeria Roma Square, Rome, 00184, Italy or give us a call.
Changes to Refund Policy
TheCommonConsciousness reserves the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our website at thecommonconsciousness.sbs.
Your satisfaction is our top priority at TheCommonConsciousness. We sincerely hope that you enjoy your meal and experience with us. However, should there be any concerns or issues, we encourage you to reach out to us to discuss your options.